You may return most items within 15 days of delivery for a full refund excluding shipping. Any returned items must be in their original condition. Because crystals are charged specifically for you, these cannot be returned. You should expect to receive your refund within two weeks after we receive your returned item. If you would like to return an item, please contact us for the returns address.
To lower costs and save you money especially to countries outside of USA we now use first class instead of priority shipping where applicable. For most nationwide destinations we use priority postal service unless same results can be gained with first class without delay in delivery. Delivery confirmation will be applied to all packages within USA for easy tracking purposes.